WhatsApp Chatbot For Retail Industry
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WhatsApp-Based Chatbot For Retail Industry With AskEva
WhatsApp chatbot has gained popularity around the world and across generations. WhatsApp chatbot help retail industries to improve customer experience by providing efficient, personalized service. WhatsApp chatbot in the retail industry can make life easier for customers and lead to more sales.
AskEva becomes more advanced and integrable in giving basic information. WhatsApp chatbot can provide assistance to the customer by providing top to bottom product details to the customers.It ensures product queries such as availability of the product, prices, discounts, etc.
- Searching Of Products
- Track Packages
- Live Agent Support
- Nearby Shops
- Place Orders
- Loyalty Points
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Live Agent Support
WhatsApp chatbot are linked to the company database where all information about products, services, features, and locations is updated. If the customers need to speak with a human agent bot transfers it to human assistance.
Searching Of Products
AskEva can display a range of product options based on customers' preferences like price range, features, and comments. If the exact product is not available the chatbot shows similar products which will be convenient for the users.
Loyalty Points
For retailers that provide customers with points for purchases, the WhatsApp chatbot can ping the users and tell them about currently available credit points and direct them to purchase for those points.
Track Packages
Once the order is placed via the chatbot, the customer can ask where their package is, the date and time of delivery, and also know about post service and contact numbers.
Nearby Shops
If a customer wants to see a product while browsing via the chatbot, the customer can locate nearby stops and find out about opening hours also. With the WhatsApp chatbot, the customers can even get the details and updation of the product detail and prices.
Place Orders
Customers choose the products they want to purchase and set up addresses and contact and place their orders via chatbot. This also provides information about upcoming products relevant to the customer’s intent.
Benefits Of Chatbot In Retail Industry
WhatsApp chatbot for retail businesses are perfect for offering customized product recommendations. It saves time and money for every query with instant responses. AskEva can provide a WhatsApp chatbot for many retail industries such as jewelry, textiles, supermarkets, etc. With WhatsApp-based chatbot, all businesses can provide a good shopping experience and customer support to the customers.
Chatbot Services
Very business industry is making use of WhatsApp chatbot to make business better and perfect for clients. WhatsApp chatbot helps to provide better shopping and customer support in the world's largest messaging platform WhatsApp. chatbot are assisting to available 24/7 by providing friendly helpful service.